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Health & Safety

HEALTH & SAFETY WARNINGS: To reduce the risk of personal injury, discomfort or property damage, please ensure that all users of the headset read the warnings below carefully before using your SpaceCard® Visor.

 

Before Using your SpaceCard® Visor

• Read and follow all setup and operating instructions provided with the SpaceCard® Visor.

• Review the hardware and software recommendations for use of the visor. Risk of discomfort may increase if recommended hardware and software are not used. Your visor and software are not designed for use with any unauthorized device, accessory, software and/or content.  Use of an unauthorized device, accessory, software and/or content or hacking the device, software or content may result in injury to you or others, may cause performance issues or damage to your system and related services, and may void your warranty. 

• Visor Adjustment. To reduce the risk of discomfort, the visor should be balanced and centered. Adjust the side straps to ensure comfortable placement of the visor. When properly adjusted, the visor should fit comfortably and you should see a single, clear image. Re-check the settings before resuming use after a break to avoid any unintended changes to any adjustments. 

• Content Selection. Virtual reality is an immersive experience that can be intense. Frightening, violent or anxiety provoking content can cause your body to react as if it were real. Carefully choose your content if you have a history of discomfort or physical symptoms when experiencing these situations. 

• Use Only When Unimpaired. A comfortable virtual reality experience requires an unimpaired sense of motion and balance. Do not use the SpaceCard® Visor when you are experiencing any of the following (as it may increase your susceptibility to adverse symptoms): 

• Tired; 

• Need sleep; 

• Under the influence of alcohol or drugs; 

• Hung-over; 

• Have digestive problems; 

• Under emotional stress or anxiety; or 

• When suffering from cold, flu, headaches, migraines, or earaches

 

Only Use SpaceCard® in a Safe Environment

The visor produces an immersive virtual reality experience that distracts you from and completely blocks your view of your actual surroundings.

• Always be aware of your surroundings before beginning use and while using the visor. Use caution to avoid injury.  

• You are responsible for creating and maintaining a safe environment for use at all times. 

• Only use your visor indoors. 

• Serious injuries can occur from tripping or running into or striking walls, furniture, other objects or people, so clear an area for safe use before using the visor. Take special care to ensure that you are not near items that you may hit or strike, or areas which may cause you to lose your balance when using—or immediately after using— the visor, like other people, objects, stairs or steps, ramps, sidewalk(s), balconies, open doorways, windows, furniture, open flames (like candles or fireplaces), ceiling fans or light fixtures, televisions or monitors, or other things. 

• Consider having another person act as a spotter while you move around in your virtual world. Take appropriate steps to prevent people (particularly children) or pets who do not understand that your perceptions are limited from entering your play space.

 

Prohibited Uses

• The visor is designed for use indoors. Use of the visor outdoors creates additional and uncontrolled hazards, like uneven and slippery surfaces and unexpected obstacles, vehicles (traffic), persons or pets. Also, the visor may not work properly outdoors.  

• Never wear the visor in situations that require attention, such as running, bicycling, or driving. 

• Do not use the visor while in a moving vehicle such as a car, bus, or train, as variation in speed (velocity) or sudden movements may increase your susceptibility to adverse symptoms.

 

Session Timeout & Interaction Area

For your protection, you should take immediate action when prompted by system alerts. The visor may provide you with the following alerts: 

• Take a Break: Depending on the application used with your visor, you may be required to take intermittent breaks to ensure your first experience with SpaceCard® is comfortable.

• Outside of Interaction Area Alert. A visual alert if your hands are too far away in space. If that alert appears, move your hands closer within view to continue your experience, if desired. 

• Too Close within Interaction Area Alert. A visual alert if your hands are too close to your face in space. If that alert appears, move your hands further away within view to continue your experience, if desired.

 

Discomfort or Stress Injury

Using the device may make your muscles, joints, neck, hand(s), or skin hurt. If any part of your body becomes tired or sore while using the visor or its components, or if you feel symptoms such as tingling, numbness, burning or stiffness, stop and rest for several hours before using it again. If you continue to have any of the above symptoms or other discomfort during or after use, stop use and see a doctor. Immediately discontinue using the visor if any of the following symptoms are experienced:  

• Seizures; 

• Loss of awareness; 

• Eye strain; 

• Eye or muscle twitching; 

• Involuntary movements;  

• Altered, blurred, or double vision or other visual abnormalities;  

• Dizziness; 

• Disorientation; 

• Impaired balance; 

• Impaired hand-eye coordination; 

• Excessive sweating;  

• Increased salivation; 

• Nausea; 

• Lightheadedness; 

• Discomfort or pain in the head or eyes; 

• Drowsiness; 

• Fatigue; 

• Any symptoms similar to motion sickness.

• See a doctor if you have serious and/or persistent symptoms.

 

SpaceCard® Visor Care

• Do not use your system if any part is broken or damaged. 

• Do not attempt to repair any part of your system yourself. Repairs should only be made by a SpaceCard® authorized servicer. 

• Your visor and software are not designed for use with any unauthorized accessory. Use of an unauthorized accessory may result in injury to you or others, may cause performance issues or damage to your system and related services, and may void your warranty

 

Skin Irritation

The visor is worn next to your skin and scalp. Stop using the visor if you notice swelling, itchiness, skin irritation, loss of hair or other skin reactions. Similarly with the hand-controller, please stop use if you observe any skin irritation or reaction. If symptoms persist, contact a doctor.

 

Pre-Existing Medical Conditions

Consult with your physician before using the visor if you are pregnant, elderly, have pre-existing binocular vision abnormalities or psychiatric disorders, or suffer from a heart condition or other serious medical condition.

• Seizures. Some people (about 1 in 4000) may have severe dizziness, seizures, eye or muscle twitching or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if they have never had a seizure or blackout before or have no history of seizures or epilepsy. Such seizures are more common in children and young people. Anyone who experiences any of these symptoms should discontinue use of the visor and see a doctor. If you previously have had a seizure, loss of awareness, or other symptoms linked to an epileptic condition you should see a doctor before using the visor.